Medical monitoring after addiction treatment and return to work.
Third-party proof that an employee or claimant is staying abstinent and following their recovery plan.
Built around the medical recommendations.
Monitor sessions
Regular one-on-one check-ins in person, by phone or by video.
Random testing
Computer-generated dates, seven days a week, notified by text.
Mutual support
12-step or secular groups such as SMART Recovery or LifeRing.
Clinical terms
Counselling, medication adherence and psychiatric follow-up as recommended.
From referral to a stable return.
Referral
Employer, union or insurer refers, usually with an IME.
Agreement
We build the Relapse Prevention Agreement with you.
Monitoring
Sessions, support meetings and random testing.
Reporting
Monthly reports, immediate critical alerts.
Return
Monitoring continues through the transition back.
Five specimen types, one standard.
Every non-negative result is confirmed by GC/MS or LC/MS and reviewed by a Medical Review Officer before it is reported.
Read: why monitoring works for doctors and nurses
Monitoring and reporting are handled separately from our counselling and coaching services.
Not in treatment yet? Send us the referral and we arrange the rest
Common questions
Who is monitoring for?
Workers with a substance use disorder in safety-sensitive, safety-critical or public-trust roles, including people returning to work, people in treatment and claimants on disability or insurance claims.
How long does it last?
Most programs run at least one year. Higher-risk positions can continue for several years, as set out in the medical recommendations.
What do employers and insurers receive?
A monthly report on testing, monitor sessions, mutual support attendance, any disclosed use and any custom terms. Critical non-compliance is reported immediately.